23 Sep 2021
Promising future ahead of the SA travel and hospitality sector
In early 2020 leaders in the tourism and hospitality sector were faced with unprecedented turmoil in the form of the COVID-19 pandemic, which shut down the industry for four months. Since the start of lockdown, the industry has undergone various levels of restrictions, which for many establishments in the sector dealt a final blow to business. Some, however, have weathered the storm and are positioned for recovery, with a renewed focus on optimising the guest experience as a way of maintaining a competitive edge.