The KSA is a non-profit company that acts as both an industry association and a consumer body for the South African kitchen industry. KSA membership is voluntary which means member companies choose to be held accountable by a National Consumer Commission certified body to protect their clients. This speaks volumes about the ethics of the companies and their willingness to be held accountable should they make a mistake. The KSA offers free mediation and dispute resolution on all legitimate complaints within the warranty period of the goods. The KSA also actively works to enrich the industry and address issues it faces while helping it to connect to other built environment sectors.
41 Westville Road
Durban
KwaZulu Natal
South Africa
3629
