Pliers and cutters are among the most versatile and widely used tools in any hardware store’s inventory. From professional tradespeople to DIY enthusiasts, these essential hand tools play a crucial role in gripping, cutting, bending, and shaping materials across various applications. As a retailer, understanding the key features and functions of different types of pliers and cutters will help guide your customers to the right tools for their needs.
CLICK HERE TO VIEW THE RETAILERS’ GUIDE E-BOOK
Why focus on pliers and cutters?
Pliers and cutters account for a significant share of hand tool purchases. They are a workshop staple—required in construction, electrical work, automotive repair, plumbing, and general maintenance. Stocking the right mix, including value and premium brands, speaks to both budget-conscious DIYers and discerning professionals.
Key factors in choosing stock
When deciding which pliers and cutters to offer, consider:
- Quality and Safety: Consumers are increasingly aware of the importance of durable, reliable tools. Products with safety certifications, like VDE insulated tools for electricians, set retailers apart as quality-focused.
- Specialisation: Niche options such as long-nose pliers, locking pliers, bolt cutters, and side cutters allow your store to serve trades that require specialty tools.
- Ergonomics: Comfortable grip and reduced hand fatigue are selling points, especially for customers who use tools daily.
Displaying pliers and cutters for maximum impact
Organise pliers and cutters by function (gripping, cutting, crimping) and application (general purpose, electrical, plumbing). Feature dedicated displays for premium or innovative products—think compound-action cutters, high-leverage models, and sets for new homeowners or apprentices.
Retailer tips
• Use in-store signage to highlight quality standards or certifications (like VDE for electrical).
• Show the difference: Set up safe and practical demo stations, allowing customers to feel the ergonomic benefits and cutting performance.
• Bundle value: Offer starter sets for tool kits or DIYers—these are popular for gifting or the home improvement season.
• Don’t forget the small stuff: Stock spare parts and accessories such as replacement cutter blades and multi-tool kits.
Popular brands and ranges in South Africa
- Knipex: Renowned for German precision, offering a wide range of specialised and standard pliers/cutters.
- Ingco: Has a strong presence in South Africa and is known for its cost-effective solutions.
- Tork Craft: Popular amongst professionals and DIYers for dependable performance.
- Matus and Vermont Sales: Supply leading global and local brands, offering breadth and depth for retail partners.
CLICK HERE TO VIEW THE RETAILERS’ GUIDE E-BOOK
Final thought
By curating an assortment of pliers and cutters that balances quality, variety, and value, retailers position themselves as leaders in customer service and professional supply. Investing in staff product knowledge further sets a retailer apart—customers value guidance when making tool selections that affect both end results and safety.
