Skillcraft Warehouse Grand Opening: A Milestone in Innovation and Service Excellence  

Malcom Marx chooses ingco tools.

The end of February witnessed the much-anticipated Grand Opening of the Ingco Warehouse, showroom and offices in Mount Edgecombe, KwaZulu-Natal. This event marked a new chapter in the company’s evolution. The occasion drew retailers from across the province, including prominent names like Build it, Mica, Duzi Industrial, Bassas Hardware, Quick Hardware, DIY Door2Door, Jacks Paint, EMart Home Improvement, Safind Forest Products, Steel and Pipe, and more.   

Management team doing the ribbon cutting of the new Skillcraft warehouse.

The transformed warehouse receiving area became a vibrant dining and presentation space, where guests were addressed by Skillcraft management, led by MD Angelo Angelos. He expressed gratitude for the journey over the past eight years, highlighting the transformation from a regular wholesaler with 134 brands to becoming the brand powerhouse, Ingco.  

Exciting updates were shared about the upcoming launch of SUPER INGCO, a more industrial range at an incredibly affordable price. Identified by its distinctive brown colour, SUPER INGCO is poised to disrupt the market and redefine industry standards.  

Angelos detailed the decision to open a warehouse in KwaZulu-Natal, emphasising the company’s commitment to providing outstanding service. With warehouses in Johannesburg (6 000m2) and Cape Town (4 000m2), the addition of a KwaZulu-Natal branch became imperative to accommodate the expanding Ingco product range. The design and building of the KwaZulu-Natal warehouse were undertaken by Skillcraft Operations Manager Jaco Viljoen and stands as a testament to international warehouse standards.  

Theuns Kotze, Ingco national sales manager, thanked customers for their role as the company’s ‘Bomb Squad’, propelling Ingco to the forefront during challenging times. Skillcraft’s commitment to customer support, marketing awareness, and seamless services was reiterated, offering customers the opportunity to collect stock and expedite repairs. “We are now in the fast lane – let’s enjoy the journey” were his closing remarks.   

Jaco Viljoen highlighted the advantages of the KwaZulu-Natal warehouse and showroom, stressing improved lead times and increased staff opportunities. Viljoen extended gratitude to suppliers, including EPX, Petals Express, Translutions, RPM Resources, Growthpoint, Pro Logistics, Manco Properties and Solid Systems for their role in bringing the warehouse to life.   

A captivating video showcased the warehouse’s transformation from a bare shell to a 3 600m2 warehouse, a world-class 150m2 showroom, and a comfortable 300m2 office facility.  

The new Skillcraft warehouse.

The ribbon-cutting ceremony marked the official opening, followed by the traditional ‘Lock Ceremony’, symbolising the unity and commitment of the KwaZulu-Natal team to the company. Marketing coordinator Brigitte Thysse expressed gratitude to attendees, and the day continued with a detailed tour of the warehouse’s automated and efficient operations.  

The warehouse tour highlighted the seamless operation from receiving to invoicing, with a focus on the advanced barcoding scanning solution eliminating human error.  The tour culminated in a visit to the spectacular showroom, showcasing the expanding range of Ingco products.  

The interior of the new Skillcraft warehouse.

The grand opening concluded with a networking lunch, where retailers and Ingco staff had the opportunity to connect. Visitors left with an Ingo bag and multitool as tokens of appreciation, symbolising the exciting journey ahead in partnership with Ingco. Skillcraft’s KwaZulu-Natal warehouse stands as a beacon of innovation and service excellence, solidifying its commitment to customers and the future of the hardware industry.  

For more photos of the event, see the latest digimag HERE

Malcom Marx chooses ingco tools.

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DiY News April 2024

An insider peak of what went down at Skillcraft’s warehouse opening and the BUCO Trade Show that was such a success. 

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