Solving Africa's food processing challenges

Matrix Software, founded in 2006, specialises in innovative software solutions for Africa’s food processing industry. Their hands-on approach ensures they understand and solve clients’ challenges, offering scalable, customisable, and user-friendly systems. 

Image credit: Toqan AI

Matrix Software’s philosophy is simple: start where the problem is and work from there. They’re a software solutions company specialising in the food processing industry that was started in 2006 from the ground up, because they wanted to be close enough to the problem to gain the specific knowledge and experience needed to solve it. Today, this approach continues to serve them well as they truly understand their clients’ challenges. They meet clients where they’re at and journey with them to develop innovative and fit-for-purpose solutions that elevate their business and truly make a difference.  

Matrix Software is passionately focused on and firmly rooted in Africa – a continent which they believe is rich in untapped potential and many opportunities.  

“We believe that sustainable success and scalability are built upon a foundation of long-term thinking, and as such we have dedicated ourselves to cultivating strong partnerships and fostering growth as a team and as a business. Agventure’s investment in Matrix Software during 2021 is an example of a partnership that we believe will accelerate our expansions into Africa to unlock the continent’s agrifood potential through technological innovation and entrepreneurship,” says Dewald Carelse, Matrix Software’s CEO. 

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Offering affordable, scalable and customisable solutions

Matrix Software provides affordable, scalable, customisable and user-friendly solutions for the challenges faced by Africa’s meat and food processing industry. The launch of a new poultry extension is on the horizon, which will offer users real-time insights and control for every poultry processing stage – from Live Bird Receiving (LBR) through to the retail floor. This extension improves stock management and traceability, ensures better quality control, and streamlines poultry planning and processing overall. 

“Relationships build our foundation and people drive our progress. Our clients are at the heart of all we do and through our hands-on approach, we have developed a wide range of solutions to meet their evolving needs. With our team’s technical support and consulting expertise, we engineer success by dismantling obstacles and nurture the successful operations of our own business and that of our clients, “says Carelse.

“Our work speaks for itself – we are the architects of exceptional user experiences, crafting software that solves the challenges of stock control, yield management, traceability, plant productivity and tracking cost margins,” states Carelse. 

The complexities inherent in the food processing industry demand robust solutions that go beyond standard off-the-shelf software. Matrix Software’s solution, powered by Microsoft’s SQL Server and running on standard Microsoft Windows machines, offers our clients a cost-effective and scalable option tailored to their needs.  

Proven expertise in meat processing

Their proven track record shows that they have the knowledge and know-how to meet the requirements of the meat processing industry – one of the toughest perishable sectors – and their system can be easily adapted to other perishable processing industries. Many clients in the seafood, dairy and fresh produce industries have tangibly benefited from their solutions to increase profitability. 

A tailor-made system consisting of a wide variety of configurations ensure that clients have accurate job costing, complete stock control, fit for purpose quality control, and complete process traceability, equip food manufacturers with the tools necessary to navigate the industry’s nuances effectively. Furthermore, the Matrix Software system integrates the latest technology, including Android-based mobile scanners, integrated RFID solutions, automated weighers and easy-to-use label designers. 

The software is developed in South Africa specifically for the South African and African markets, so it’s designed to be cost-effective and easy to support. The systems are leased on a month-to-month basis, which makes it simpler for businesses to get started without a large capital investment. 

As a team, they’re proud of their African heritage and they work hard to provide excellent service and ensure reasonable transactions for their clients. “Looking ahead, we remain committed to growing our business and continuing our relentless focus on solving the difficult issues within our industries,” comments Carelse. Our structures, processes and billing models are designed to ensure a win-win outcome for both our clients and our business, and we look forward to continuing providing the high level of service that our clients have come to expect from us.” 

Matrixsoftware

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