Customer safety is of vital importance to TAL and as a precautionary measure, we have taken the decision to voluntarily recall our TAL GROUT SEALER alternatively known as TAL GOLDSTAR GROUT SEALER.
There have been 3 isolated incidents over the last 6 months where the product was not used in accordance with the prescribed directions i.e. with a face-mask and in a well-ventilated area which is concerning. TAL has, therefore, decided to investigate the possible reformulation of the product as our first consideration is to safeguard customers.
All existing stock has been removed from our stockists.
Consumers who have purchased TAL GROUT SEALER are advised to contact TAL on 0860 000 825 and TAL will arrange a full refund. A receipt is not required.
No other TAL products are affected. TAL has been trusted by tilers in South Africa for decades and we would like to apologise to our customers for any inconvenience caused by our decision to recall the product.
Customers requiring any further information can contact our technical advice centre 0860 000 825 or visit www.tal.co.za.