B2B Central

Capitec

10 May 2022

Capitec partners with nCino to build the bank’s business banking loan management system

By Staff Writer

nCino is assisting with building the bank’s Business Banking loan management system, optimising its simplicity and efficiency in line with Capitec’s mission to help clients bank better to live better.
27 Mar 2019

2019: The year of rapidly rising customer expectations in the banking sector

By Janice Roberts

Traditional banks are facing steadily increasing customer expectations while struggling to consistently get the basics right that underpin the most fundamental aspects of customer satisfaction.
21 May 2018

Capitec Bank enters the insurance market

By Janice Roberts

Capitec Bank today added insurance to its expanding range of financial services products, with the launch of Capitec Insure and a unique funeral product. The Capitec Funeral Plan, underwritten by Centriq Life Insurance Company Limited, is set to be the most affordable and flexible insurance product of its kind in South Africa. Featuring paperless applications, claims paid out within four hours,...
07 Mar 2018

Banking customers’ expectations higher than ever before – SAcsi 2017 Survey

By Janice Roberts

The latest South African Customer Satisfaction Index (SAcsi) for Banking, conducted by Consulta in Q4 2017, reveals that Capitec continues to lead with the most satisfied customers.
01 Feb 2018

Viceroy released Capitec report in 'reckless manner'

By Janice Roberts

The National Treasury notes the “reckless manner” in which Viceroy, a US-based trader/research firm, released its report on Capitec bank earlier in the week. “Viceroy is not regulated in South Africa, and by its own admission, has been trading [short selling] in Capitec shares ahead of the release of its report, and stood to benefit...
26 Mar 2017

Capitec makes international acquisition

By Janice Roberts

Capitec has announced its first venture into international markets by acquiring a strategic stake in a European digital, consumer finance company, Cream Finance Holding Limited. 
26 Nov 2015

South Africans and bank charges

By Janice Roberts

The Solidarity Bank Charges Report reckons that competition in the market for basic bank accounts is still active, while pressure of competition is keeping the cost of accounts marketed to the middle class in check.