B2B Central

Consumer Protection Act

15 Mar 2022

World Consumer Rights Day: Open Banking – It's all about consumer choice

By Staff Writer

Open Banking platforms protect consumer rights by setting new standards in keeping consumers’ personal financial data and information safe and protected.

28 Oct 2021

Don’t let fraudsters steal your brand.

By Staff Writer

uth Africa we have laws that are supposed to protect us against false and misleading advertising and persons trading off our hard work and financial investment in our brands. The reality is no one really has our back, writes Cindy Engels, A.Shak’s managing director. 
09 Jul 2020

Five steps to ensure POPI compliance for direct marketing

By Staff Writer

The Protection of Personal Information Act 4 of 2013 (POPI) has now come into effect and it is important that South Africa businesses adhere to the new regulations. The use of personal information is everywhere and it’s almost impossible to do direct marketing without using personal information collected from customers, suppliers and employees. The POPI...
10 Sep 2019

Labelling guidelines can guarantee safer food

By Staff Writer

Food labelling is regulated in South Africa by guidelines that relate to production, marketing and labelling of foodstuffs.
10 Sep 2019

CGSO ensures fair play between brands and consumers

By Staff Writer

Brands and businesses shouldn’t fear the Consumer Protection Act. Instead they should welcome its drive to promote fairness, openness and good business practices among suppliers of goods and services and consumers. Should your brand or business be faced with a consumer complaint, the CGSO is here to assist by providing an alternative dispute resolution service.
06 Mar 2018

Are you entitled to compensation if you’ve contracted Listeriosis?

By Staff Writer

Victims who can establish they have contracted Listeriosis as a result of eating infected foodstuffs may be able to recover damages either by virtue of the provisions of the Consumer Protection Act, or alternatively by way of a potential delictual claim as the result of negligence.