Ron McLaren

10 Feb 2020

Insurer ordered to pay claim on second bond cover policy

By Janice Roberts

An insurer who refused to pay the claim of R277 500 on a policy that was intended to settle the balance on a mortgage bond has been ordered to do so by the Ombudsman for Long-term Insurance, Judge Ron McLaren.

15 May 2018

Ombud for Long Term Insurance recovers more than R190m for complainants

By Janice Roberts

In a challenging year the Ombudsman for Long-term Insurance (OLTI) maintained a steady pace and collected R193.3m for complainants amid the strain of staff losses but never wavering from performance standards.