By: Erik Olwagen, Head: Sales and Distribution, International Personal Banking, Standard Bank
One of the many lessons that we can take away from the COVID-19 pandemic is how easily we, as society, can be shaken up when facing extreme uncertainty. Our freewheeling days may be over for the foreseeable future, but that doesn’t mean we can’t dream of new possibilities while we wait for the pandemic to pass.
These feelings of anxiety and uncertainty are precisely what newcomers to the world of international banking might feel if the onboarding process is not thorough and personalised.
For this reason, Standard Bank Offshore has devoted an enormous amount of time and energy to make new clients feel right at home. We like to believe that the ease of transacting and familiarity with services help new clients to embrace borderless banking.
Our international account offers clients comprehensive transactional banking services that allow them to bank online, swipe to pay or withdraw cash around the globe.
Being able to do this, and more, without having to consider currency conversions and exchange rates means that clients’ money really can take them anywhere.
Our clients get that sense of comfort and trust partly because we are part of Africa’s largest banking group by assets, Standard Bank Group. With operations in Jersey, London, the Isle of Man and Mauritius, we play a pivotal role in connecting people and businesses to international markets.
That means developing products and services that cater to the unique needs of our clients. A great number are resident in Africa but work, travel and play across the globe. It makes sense for them to partner with Standard Bank that has a presence in 20 African countries for their day-to-day banking as well as business, corporate, commercial, wealth and investment needs.
Wealth creation and long-term planning are a key areas of interest for our clients who are increasingly adopting a global stance with regard to their business and personal lives.
We offer a comprehensive range of savings accounts and international investment funds that are available primarily in pound sterling and US dollars.
One popular instrument that offers downside protection as well as growth potential is our Structured Products. These Capital protected deposits and notes, allow clients to experience hard-currency growth with little to no downside risk.
Apart from the usual retail investment options, we have a strong discretionary and stock broking and advisory team able to provide specialised investment services.
We find that customers gain their greatest comfort from the ease with which they can transact and manage their finances. This is delivered through our fully-secure mobile app or internet banking services.
No matter where, no matter when, Standard Bank Wealth International clients can transact and manage their money using these self-service platforms. More complex services can also be ordered or requested digitally to remove the need for in-person service.
And, if all else fails, peace of mind is assured by our network of relationship managers and private bankers who look after our international banking clients.